OSS and BSS services are essential components of telecom operations, working together to ensure seamless service delivery and efficient management. OSS focuses on network management, fault management, and performance monitoring, while BSS encompasses billing, customer relationship management, and order management. https://www.ossbilling.net/blog/explaining-the-architecture-of-oss-bss-telecom/

Microsoft Dynamics 365 is a cloud-based suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications. Microsoft Dynamics 365 Support refers to the assistance and resources provided by Microsoft to its customers using Dynamics 365 products. This support may include technical support to resolve issues related to software installation, configuration, and functionality, as well as troubleshooting and bug fixing. It may also include training and resources to help users better understand and utilize the features of Dynamics 365 products. Dynamics 365 Support is typically provided through various channels, such as email, phone, chat, and online portals. The level and type of support available may vary depending on the customer's subscription level and the type of Dynamics 365 product they are using. https://www.nevastech.com/services/support/microsoft-dynamics-365-support/