Franchise operators face high hourly worker turnover rates and costly consequences from low employee engagement. A learning management system (LMS) can help streamline employee onboarding and training, the first step in building a positive and rewarding employee experience.

Franchise operators are up against many challenges in today’s economy: labor shortages, economic constraints, and high hourly worker turnover rates. The constant turnover can be an expensive proposition, with Gallup estimating that voluntary turnover costs U.S. companies more than $1 trillion annually.

How can Franchise Operators Reduce Friction — and Shrink their Tech Stacks, too?

Managers then bear the burden of hiring and training new workers for the same positions over and over again. They waste their resources on constant training duties without much return instead of improving customer service and efficiency.

There might be a new point solution readily available to help resolve this challenge, but tech stacks are already bloated enough. Having workers use yet another tool keeps them trapped in context-switching, slowing down productive work and reducing satisfaction. Not to mention, you pay the costs of more tools and lost productivity.

A longer-term solution begins by removing friction from your employee experience, which an audit of your processes can help uncover. A great place to start is the employee onboarding experience.

Use an LMS for an Onboarding Experience that Energizes your Employees

An easily accessible LMS lets you centralize all training resources and seamlessly combine learning materials with practical experience to simplify onboarding. Incorporating quizzes, exercises, and role-playing through an LMS’s interactive learning software enhances employees’ learning experience, resulting in more effective training. Managers see employees’ performances and can more accurately identify where specific coaching or training would help the most. According to a survey by BambooHR, employees who experience effective onboarding feel up to 18 times more committed to their workplace, meaning you can realize a return on this investment quickly.

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