Employee experience entails the journey of an employee in the organization from recruitment to their exit. The workplace environment includes the employer, management, and co-workers’ relationship with the joined employees till their exit from the organization. It involves the physical as well as mental experience of an employee while working at the workplace. Employee experience is...

Lakeside Software’s research on the digital employee experience indicates that digital, employees are losing roughly one hour (54 minutes) of work time each week due to tech disruptions. In some industries, this was even as high as 90 minutes of work time per week. The implications of these numbers are quite serious for workplace productivity and overall HR concerns. This...

The way we work is rapidly changing. Gone are the days of traditional 9-to-5 jobs and lifelong careers with a single employer. In their place, we’re seeing the rise of the gig economy, an increase in remote work, and a shift towards more flexible work arrangements. As a result, businesses are turning to contingent workers – individuals who work on a temporary or project-based basis...

As is true for most industries today, automation is transforming the HR industry for a better and more efficient future. This stands true for both the HR personnel and employees in an organization. After witnessing the uncertainty of life during the pandemic, the priorities of most people have changed in life. Employees are leaving competitive salaries and bonuses for places that offer a...

Most HR leaders and company executives have been poring over industry-wide research about new work models for nearly three years now. Many of the employee-based surveys share similar findings to a recent Gallup survey of more than 8,000 remote-capable employees. In this survey, 71 percent responded that hybrid work improved their work-life balance, with 58 percent responding...

On boarding is a critical process that sets the foundation for an employee’s journey within an organization. A well-structured onboarding program enhances employee engagement, boosts retention, and accelerates productivity. In today’s digital age, organizations leverage HR technology to streamline the process, ensuring a seamless transition for new hires. Table of Contents The...

How do you deliver impact in a meaningful way in an organization? You do that by defining, designing, and delivering a workforce experience that matters. We all know we are living in an experience economy, and we commonly agree that workforce experience begets customer experience. Furthermore, we generally understand that technology fuels empathy at scale in the form of experience design. So,...

About 36% of employees have considered quitting their jobs due to a poor digital employee experience, according to the 600+ people across roles and industries that responded to this survey. So what is a digital employee experience (DEX), and why are employees quitting over it? Essentially, DEX encompasses the quality of employees’ interactions with technology during the course of...

Franchise operators face high hourly worker turnover rates and costly consequences from low employee engagement. A learning management system (LMS) can help streamline employee onboarding and training, the first step in building a positive and rewarding employee experience. Franchise operators are up against many challenges in today’s economy: labor shortages, economic constraints, and...