The global Customer Engagement Platform (CEP) market is forecast to reach USD 5,567.7 Million by 2028, according to a new report by Reports and Data. Energy management systems are implemented to save energy by reducing energy consumption. The demand for energy management systems in the residential sector is increasing at a high rate. REMS allows residents to significantly reduce...

In today's digital world, customers expect a seamless and personalized experience across all channels. Smart World One DXP is a customer experience platform that helps organizations deliver on this expectation. With Smart World One DXP, organizations can create a unified customer experience across all channels, including websites, mobile apps, and contact centers. This allows organizations to...

A recent McKinsey & Co. report found that over 70 percent of customers today expect personalized outreach from the companies they buy from. In fact, more than three out of four points to personalization as the factor most likely to turn them into a repeat customer that’s willing to recommend the product to friends and/or peers. This sends a clear message to companies; there’s no...

Can you give us a brief of your career before Globalization Partners / G-P? Well, for starters, I’m a born-and-raised Bostonian and started my career with EY (Ernst & Young) following the classic audit or trail CPA path. From there, and for the past 25 years or so, I’ve been a C-suite executive at several, Boston-based technology companies, always with a big international...

Web3 technology has transitioned from being a buzzword and speculative trend to a transformative force shaping the digital landscape. As we approach 2025, Web3 is set to redefine business models, offering unprecedented security and transparency through decentralized platforms. But what does this future hold, and how can businesses, especially in the B2B sector, harness the power of Web3 for...

Web3 technology has transitioned from being a buzzword and speculative trend to a transformative force shaping the digital landscape. As we approach 2025, Web3 is set to redefine business models, offering unprecedented security and transparency through decentralized platforms. But what does this future hold, and how can businesses, especially in the B2B sector, harness the power of Web3 for...